dial’s Customers
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dial gives you the ability to concentrate on your core business and still respond to change, rapidly and effectively

dial specialises in the design, implementation and operation of the people, process and technology that constitute a modern contact centre
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For more information about this or any other dial service please contact:

Business Development Team

    Tintern House, William Brown Close
    Llantarnam Park
    Cwmbran NP44 3AB
    Tel: 01633 712712 Fax 01633 712743
email: sales@contactdial.com

 

 

Latest News!! 10/2/06

Yes Loans Ltd Complete purchase of dial

more......

 

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     dial's capabilities:
  • Dedicated applications: Inbound, Outbound, Blended and E-mail integration. Bureau service to accommodate overflow calls, out of hour and DRTV.
  • Outbound telemarketing including customer acquisition, lead generation and appointment setting.
  • Debt management.
  • Order processing
  • Consumer help lines.
  • Data provision and cleansing.
  • Back office processing and fulfillment
  • Integrated communication
  • channels, telephone, e-commerce, E-mail and fax.
  • Web Hosting and Design.
  • Alcatel 4400 ACD giving automatic call distribution, skills based routing, IVR and voice mail management.
  • Altitude software enabling dialler management, full bespoke scripting capability.
  • CTI integration for inbound caller identification
  • NICE voice recording.

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